Effective Date: March 6, 2026
Last Updated: March 6, 2026
1. INTRODUCTION
Al Tayyan Real Estate (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the personal data we collect. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of information pertaining to users (“User,” “you,” or “your”) of our website, mobile applications, and digital brokerage platform (collectively, the “Website”).
2. DEFINITIONS
“Personal Data” means any information relating to an identified or identifiable natural person.
“Processing” refers to any operation performed on Personal Data, such as collection, recording, organization, storage, or erasure.
“Usage Data” refers to data collected automatically, either generated by the use of the Website or from the Website infrastructure itself.
3. INFORMATION WE COLLECT
3.1 Personal Information
We collect information that you voluntarily provide when you register an account, submit property inquiries, schedule viewings, or communicate with our agents. This may include:
Contact Data: Name, email address, telephone number, and postal address.
Preference Data: Property search criteria, budget ranges, and areas of interest.
Financial Data: Where applicable for pre-qualification, basic financial headers or rental history.
3.2 Usage Data
When you navigate the Website, we automatically collect information including your IP address, browser type, operating system, referring URLs, device information, and pages viewed.
3.3 Cookies and Tracking Technologies
We utilize cookies, beacons, and similar tracking technologies to enhance user experience, analyze website traffic, and deliver targeted advertisements. You may manage your cookie preferences through your browser settings, though disabling cookies may affect Website functionality.
4. HOW WE USE YOUR INFORMATION
Al Tayyan Real Estate processes your information for the following professional purposes:
Service Delivery: To provide property listings, facilitate viewings, and connect you with authorized real estate agents.
Communication: To respond to inquiries, send administrative updates, and provide marketing communications (subject to your opt-out rights).
Optimization: To monitor and improve Website performance, user interface, and overall customer service.
Compliance: To satisfy legal obligations, prevent fraud, and enforce our Terms and Conditions.
5. LEGAL BASIS FOR PROCESSING PERSONAL DATA
We process Personal Data under the following legal frameworks:
Consent: Where you have given clear consent for a specific purpose.
Contractual Necessity: Where processing is necessary to perform a contract with you (e.g., facilitating a lease or sale).
Legal Obligation: Where processing is required for compliance with law.
Legitimate Interests: For business purposes such as marketing and improving our platform, provided these do not override your fundamental rights.
6. HOW WE SHARE INFORMATION
6.1 Agents and Property Partners
We may share your inquiry details with licensed real estate agents, property developers, or partner brokerages to fulfill your specific requests for property information or viewings.
6.2 Service Providers
We engage third-party vendors to perform functions on our behalf, including data analytics (e.g., Google Analytics), Customer Relationship Management (CRM) systems, cloud hosting, and email marketing platforms. These parties are contractually obligated to protect your data.
6.3 Legal Authorities
We reserve the right to disclose Personal Data if required by law, subpoena, or regulation, or if we believe such action is necessary to protect the rights and safety of the Company or the public.
7. DATA RETENTION
We retain Personal Data only for as long as is necessary to fulfill the purposes outlined in this Policy, or as required by statutory retention periods (e.g., for tax or legal audit purposes). When data is no longer required, it is securely deleted or anonymized.
8. DATA SECURITY MEASURES
Al Tayyan Real Estate implements robust technical and organizational security measures, including SSL encryption, firewalls, and restricted access protocols, to protect against unauthorized access, alteration, or destruction of data. However, no digital transmission is 100% secure; users provide information at their own risk.
9. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and maintained on computers located outside of your state or country. By using our Website, you consent to the transfer of information to jurisdictions that may have different data protection laws than your own. We ensure such transfers comply with recognized adequacy mechanisms.
10. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may possess the following rights:
Access & Portability: The right to request copies of your Personal Data.
Correction: The right to request the rectification of inaccurate information.
Erasure: The right to request the deletion of your data under certain conditions.
Objection: The right to object to our processing of your data for direct marketing.
11. COOKIES POLICY REFERENCE
Detailed information regarding our use of specific cookies (essential, functional, and analytical) can be found in our dedicated Cookies Policy, which is incorporated herein by reference.
12. THIRD-PARTY LINKS AND SERVICES
The Website may contain links to external sites (e.g., mortgage lenders or government portals). We have no control over, and assume no responsibility for, the privacy practices of any third-party services.
13. CHILDREN’S PRIVACY
Our Services are not directed to individuals under the age of 18. We do not knowingly collect Personal Data from children. If we become aware that a minor has provided us with Personal Data, we will take immediate steps to delete such information.
14. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated “Effective Date.”
15. CONTACT INFORMATION
To exercise your privacy rights or for questions regarding this Policy, please contact our Data Protection Officer at:
Al Tayyan Real Estate Attn: Privacy Compliance Department
Email: arrab@tayyan.ae